FAQ

Why Stay with Us?

Our goal is for our cozy mountain cabin to be your home away from home.

You'll find:

We are constantly improving while retaining the feel of a 'mountain cabin'.

This year, the electrical panel was upgraded and a new electric fireplace installed.
Last year, a new bathtub & tile was installed in the bathroom.
The year before, new carpet & new windows were installed
Next year there are plans for a new bathroom off the main bedroom

A groundskeeper lives in the back cabin. He is an older gentleman who does not drive, so you may park anywhere along the driveway. He likes to walk around town, so you may see him walk by. He won't bother you and you won't bother him. We are lucky to have him to watch over our place when we're not there.
There is NO air conditioning at the cabin. In the summer, it sometimes gets hot, even at the elevation of 6000ft. There are fans to keep you cool.
By law, you are required to carry chains in the winter months. Plan on putting on chains if there is any kind of snow.

What are the check-in / check-out times?

Normal check-in is 2pm and check-out is 12 noon. If I don't have guests before or after you, I am flexible. For instance, if you arrive late on your day of check-in, you may check out late. We try to give our guests as close to a 24 hour day rental - i.e. check-in 5pm you may check out check-out 5pm. However, when we have guests staying back-to-back, we need to keep to the normal check-in / check-out times to allow our cleaners enough time to ready the cabin for the next guests

Do you have a minimum night stay?

Yes. On weekends, there is a 2 night minimum. On holiday weekends and during winter break the minimum is 3 nights.

What are your prices?

Anywhere from $225-300/night depending on the day of the week and the time of year. Please keep in mind, this is for EVERYTHING - nightly stay, taxes & cleaning fee.

Peak season is winter break and summer. To see pricing click HERE
What pets are allowed?

We only allow dogs. We find that when cats stay on the cabin, dogs that stay after that tend to mark on the furniture and the carpet.

Why is there no cleaning fee.

The nightly price includes the cleaning fee. I pay my cleaners $100 for every clean. This works out to about $33/hour.

Why is no tax being charged?

The nightly price includes the transient occupancy tax (TOT) that all lodging establishments must pay, such as hotels and vacation rentals, and is remitted to the City of Big Bear Lake. The current rate is 11%.

Who is the person who lives behind the cabin?

Ralph is the groundskeeper who watches over our cabin when we're not there and helps out by keeping the grounds spotless. You won't bother him when you are there and may not even see him. He keeps to himself mostly. You have total run of the entire property and may park in the driveway.

How much parking is there?

You may park up to 2 cars per the City of Big Bear Lake. The driveway is very long, so if you have a boat, there's no problem with parking it there.

Aren't vacation rentals displacing residents?

Our cabin has always been a vacation home and then a vacation rental. There are a lot of vacation homes in the City of Big Bear Lake and the surrounding area. We made the decision to use our vacation home as a vacation rental so can also stay at the cabin enjoy the San Bernardino Mountains.

Why can I only have 4 guests maximum?

What happens if there is a fire or too much snow and all the roads to Big Bear are closed?

We understand there are situations that are out of everyone's control. In the case of road closures, too much snow or fires, you will maintain a credit with us for a future stay.

What happens if I have to cancel at the last minute?

All situations are treated on a case-by-case basis. We will do our best to accommodate you.

We're coming for the holidays. Will there be a pan big enough for our turkey?

Yes, the kitchen is fully stocked. There is a turkey roaster, baster and gravy boat. In addition, there is a griddle, fondue pot, crockpot, blender/food processor, coffee grinder, waffle maker, water kettle, salad spinner, and plenty of pots and pans to cook just about any meal. You'll also find spices, condiments and cooking ingredients. We've tried to think of everything.

What can we do if we're stuck in the cabin and can't go outside because there's too much snow or rain.

You don't have to leave the cabin to have fun. We provide movies, games, books and puzzles for all ages. In addition, there is a Wii console with loads of Wii games and controllers.